Introduction

Medical AI Limited (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you how we look after your personal data when you visit our website, use our products or services, or interact with us in any other way (collectively, “Services”) and tell you about your privacy rights and how the law protects you. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Personal Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: This includes your first name, last name, username or similar identifier, and title.

  • Contact Data: This includes your billing address, delivery address, email address, and telephone numbers.

  • Health Data: This includes medical history, treatment plans, or any other health-related information you choose to share with us to use our services.

  • Technical Data: This includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

  • Usage Data: This includes information about how you use our website, products, and services.

  • Marketing and Communications Data: This includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  1. Where we need to perform the contract we are about to enter into or have entered into with you.

  2. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

  3. Where we need to comply with a legal obligation.

Disclosure of Your Personal Data

We may have to share your personal data with the parties set out below for the purposes set out in the section above:

  • External Third Parties: Service providers acting as processors based who provide IT and system administration services.

  • Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

  • Regulators and Other Authorities: Authorities who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights include the right to:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request transfer of your personal data.

  • Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

Changes to this Privacy Policy

We keep our privacy policy under regular review and will post any updates on this web page. This privacy policy was last updated on May 23, 2023.

Contact Us

If you have any questions or concerns about our privacy practices, your personal information, or if you wish to file a complaint, you can contact us using the details provided below:

Email: info@medicalailtd.com  Address: Medical AI Limited, 6 Chesham, 55 South Street, Epsom, Surrey

Medical AI Limited is the controller and responsible for your personal data.